• Minyue Intelligent Technology (Kunshan) Co., Ltd.
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FAQ

Frequently Asked Questions

We provide clear and transparent guidance on our product selection, integrated line solutions, and after-sales support. Here are the most commonly asked questions to help you quickly find the answers you need.

  • 1. What types of equipment does Minyue Intelligent Technology supply?

    We supply three core product lines: Packaging & Coding Equipment (inkjet printers, laser coders, labelers, thermal transfer overprinters), Pharmaceutical Powder Processing Equipment (vacuum conveyors, sterile powder mixers, cone mills, OEB5 isolators, contained transfer systems), and Liquid Filling & Palletizing Equipment (filling & capping monoblocs, case packers, bagging machines, robotic palletizers).

  • 2. Do you offer customized solutions for specific production requirements?

    Yes. We understand that every production line has unique requirements. Our engineering team works closely with clients to assess their specific needs — from floor space constraints to production capacity targets — and tailors equipment configurations accordingly. We provide customized solutions that optimize efficiency, minimize downtime, and fit seamlessly into existing production environments.

  • 3. What industries do you serve?

    Our equipment solutions serve a wide range of industries including food, beverage, dairy, daily chemical, electronics, automotive, pharmaceutical, and packaging. Our products are exported to dozens of countries and regions worldwide.

  • 4. Do your pharmaceutical equipment meet cGMP and OEB5 standards?

    Yes. Our pharmaceutical powder processing equipment meets cGMP and OEB5 high-containment standards, with CIP/SIP (Clean-in-Place / Sterilize-in-Place) capabilities. They are suitable for sterile API and high-potency active pharmaceutical ingredient production environments.

  • 5. What coding and marking solutions do you offer for traceability?

    Our coding equipment supports UDI pharmaceutical traceability, GS1 barcodes, and variable data QR code printing — fully compliant with global industry identification and regulatory requirements across multiple sectors.

  • 6. Can you provide a complete integrated production line solution?

    Absolutely. We specialize in integrated line solutions that combine powder processing, liquid filling, packaging, coding, and palletizing — all in one seamless system. Our robotic palletizers are flexible and can be seamlessly integrated with upstream filling and case packing equipment.

  • 7. What brand of electrical components do you use?

    We use internationally renowned brands such as Siemens and Schneider Electric for core electrical components. Our equipment features modular design for easy future upgrades and line expansion.

  • 8. How do I communicate with your team if I don't speak Chinese?

    Our business team members are fluent in at least two languages (English + Russian/Arabic), enabling direct technical communication, quotation, and after-sales support with global clients — eliminating translation errors and ensuring accurate equipment selection.

  • 9. How competitive are your prices compared to local suppliers in my region?

    As an authorized distributor of leading domestic manufacturers, we eliminate middleman costs. Our prices are 40%–80% lower than overseas local distributors. We also offer flexible configuration options based on your budget, with additional integration discounts for full-line package purchases.

  • 10. What after-sales support do you provide?

    We offer comprehensive after-sales support including: remote technical support and online fault diagnosis (most issues resolved within 24 hours), critical spare parts in stock for rapid global delivery, and full on-site services including installation guidance, operator training, and production line commissioning.

Get in Touch

Whether you have a project in mind, need support, or just want to say hello, our team is here to listen.

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